HELP CENTER

Accounts

How do I Register?


For Businesses https://www.aphid.io/pricing For You https://www.aphid.io/waiting-list




I've lost my private keys, can I recover my account and or funds?


No. As warned prior to creating your wallet: You And Only You Are Responsible For Your Security.Where are my funds stored?Your tokens and coins are not on MyEtherWallet. Just like they aren't on your hardware wallet, on MetaMask, or on blockchain explorers. All funds are on the blockchain itself. This means that we do not control them. We are a doorway that allows you to interact with the blockchain in a convenient way.​WARNING: MyEtherWallet Does Not Control Your Funds. You Do!What if I lose my keys or password?We can not recover your information for you. If you lose your information, it's GONE FOREVER. MEW doesn't store any data. After you've received your keys and set up a password, we strongly suggest you:Write Your Keys And Password Down. Keep Them Safe.Don't Store Your Keys And Password on Your Computer or Phone.Warning: We Can't Restore Your Keys or Reset Your Password.




I can't sign into my Formatic Decentralized Login


Please refer to https://fortmatic.com/ for technical assistance.





Enterprise

What is the price of deploying a chatbot to my website or mobile application?


Please contact our sales team by filling out this form to get a quote. https://www.aphid.io/pricing




If I license a chatbot for my business, can it be deployed to my mobile app?


Your chat support bot can be integrated into your native iOS or Android app using a full-screen webview.





Advertising


Payments

Are there refunds for Ethereum transactions?


No. All ETH transactions are final on the Ethereum blockchain.




Is there a refund for purchases on the website?


Once an aClone is fueled with aBion, the bot starts running in protocol to earn compensation. Therefore the answer is no in terms of subscription costs. Issues vary on situation determined by our support team.




Are payment types interoperable?


Yes. You as the Controller receive compensation in the transacting currency. i.e. aBion, Bitcoin, Ethereum, XRP, and more.





Technology

What is Machine Learning?


Machine learning is an application of artificial intelligence (AI) that provides systems the ability to automatically learn and improve from experience without being explicitly programmed.




Does Aphid run on Blockchain technology?


The CTS will run on Ethereum's Blockchain. Chat support transcripts are stored on a centralized server, which will purge within 24 hours.




What are chatbots?


Chatbots are computer programs that mimic conversations with people via audio or text, used to communicate information to users.





E-Commerce

Can I integrate a chatbot into my Shopify store?


Yes. Once we create your bot, we can deploy it into your Shopify settings with a coding script in minutes. Your bot will ask and answer important questions so you can turn browsing into sales. You can also connect our bot via REST APIs to your inventory, CRM system, and more.





General

What are the benefits of a chatbot?


A chatbot turns your visitors into users or customers. Trigger conversion chatbots to interact with your users while they're on your site at key points in the process. Increase engagement by learning about user preferences, promoting the right content, and answering questions in real-time. Then have your chatbot direct them to the right pages on your site. Learn More:

Lead Generation
https://www.aphid.io/leadgeneration Scheduling https://www.aphid.io/scheduling Customer Support https://www.aphid.io/chatbot




Does my chatbot run for 24/7?


Yes.




Is the mobile application available?


Currently in development.




Can I integrate a chatbot into Wordpress, Wix, or Squarespace?


Yes. Once we create your bot, we can deploy it into your Wordpress settings with a coding script in minutes. Your bot will ask and answer important questions so you can turn browsing into sales.




What is an aClone?


An Aphid invented term for the digitized bot version of yourself.




What is a Controller?


Human who controls the bot that is operating task for them.





Blockchain/Cryptocurrency

What is the purpose of Cryptocurrency and Blockchain?


The purpose of cryptocurrency is to allow people to manage their funds in a anonymous and secure way, from any location, without relying on third parties.
On the blockchain, your digital assets are not controlled by any bank or government. You are the only one who has access to your funds and you can instantly transfer them to any other address on the blockchain without depending on authorizations, permissions, or limits. Your public address and your private key are the only pieces of information you need to hold and manage your funds from anywhere in the world.




Is there a refund for purchases on the website?


Once an aClone is fueled with aBion, the bot starts running in protocol to earn compensation. Therefore the answer is no in terms of subscription costs. Issues vary on situation determined by our support team.





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